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Customer Service and Support Engineer

Customer Service and Support Engineer

Job Role: Customer Service and Support Engineer  Reporting to:  Head of Customer Services and Support Overall Job Purpose: To undertake the Customer Service and Support activities for the cash handling hardware and software systems provided by the Company. Providing...

Level 1 Support Desk Engineer

Level 1 Support Desk Engineer

Job Role: Level 1 Support Desk Engineer Reporting to:  Support Lead Overall Job Purpose: To undertake the Customer Service and Support activities for the cash handling hardware and software systems provided by the Company. Providing exemplary levels of customer...

Cash is “Safe to Use,” Despite the SARS-CoV-2 Virus

Cash is “Safe to Use,” Despite the SARS-CoV-2 Virus

ASSESSING CASH’S ROLE IN COVID-19 TRANSMISSIONResearchers studying the likelihood of Covid-19 transmission through cash often cited a paper by Thomas et al. (2008) that found that the influenza virus could survive on banknotes for up to three days in high...

MasterCard Changes Tack on a Future without Cash

MasterCard Changes Tack on a Future without Cash

For Mastercard CEO Ajay Banga, financial inclusion will be a critical part of post-Covid-19 economic recovery. He recognises that cashless “is something we are not going to get to and probably shouldn’t”.Mastercard is hardly perceived as a company supporting cash. In...

5 Benefits of Closed Cash Management for Petrol Stations

5 Benefits of Closed Cash Management for Petrol Stations

Handling cash exposes petrol stations to security risks as well as added costs. A closed cash management system can help address these and other challenges. 5 Benefits of a Closed Cash Management System for Petrol Stations 1. Security 2. Cost Savings 3. Customer...

Why Hotels Can No Longer Afford to Ignore Cash Recycling

Why Hotels Can No Longer Afford to Ignore Cash Recycling

Automated cash recycling for hotels is an excellent way of not only reducing operational costs but also improving the customer experience. With multiple points of sale (such as bars, restaurants, coffee shops and gift shops) spread across their site, managing and...

What is Closed Cash Management?

What is Closed Cash Management?

Closed cash management is a method of dealing with cash which not only addresses store security concerns, but also the efficiency of retail cash processes. So what is it exactly?The key characteristic of a closed cash management system is that it keeps cash locked...

How to Combine Cash Handling and Hygiene

How to Combine Cash Handling and Hygiene

Hygiene in the foodservice and hospitality industry is of great importance. Thankfully there is a way for food handlers to accept cash and eliminate interaction with notes and coins. From fast-food outlets and supermarkets to cafes and bakeries, any business serving...

The Importance of Hygienic Cash Handling in Retail

The Importance of Hygienic Cash Handling in Retail

While reports of cash being a health risk are unfounded, retailers are rightly taking cash handling hygiene seriously. During the outbreak of the COVID-19 pandemic, several media outlets suggested that different surfaces, including banknotes, could be a possible...

Deutsche Bank: Cash is Here to Stay. Cards will go Away.

Deutsche Bank: Cash is Here to Stay. Cards will go Away.

In 2016, John Cryan, the CEO of Deutsche Bank, speaking at the World Economic Forum in Davos,  boldly announced “Cash, I think, in ten years’ time probably won’t (exist). There is no need for it, it is terribly inefficient and expensive”. The panel was shared by...

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